Cloud-hosted Telephony

Flex Voice: Cloud-hosted telephony and communications

Flex Voice is a cloud-hosted communications solution that takes an innovative approach to IP telephony, providing staff with a feature rich, highly intuitive phone system.

The Package

Hosted communications has evolved. For a low per user per month price, you can have a market-leading telephony service with 4000 free minutes* and a Cisco SPA 504G IP Phone for every user.

Flexibility

Our fully flexible solution allows you to instantly scale the number of lines you have as an when you need. This is done from the smart management portal, putting you in control.

Cisco Handset
Multi-tasking user

Designed for mobile and flexible staff

Calls go where you are, not just where your desk is. By tying your number to your desk-phone, mobile, soft-phone and messaging, users will never miss calls. Voicemail, call routing and call recording all help today’s communication needs.

No expertise required

With no core equipment to manage on-site, there’s no need for any costly in-house expertise, spares or maintenance. Hardware or software is continually improved and upgraded, so you remain up-to-date without it costing a penny more.

Reliability and continuity in your communications

Rapidly move inbound and outbound calls between locations (even to mobiles) without loss of functionality or additional expense, keeping your communications robust and effective whatever happens.

Spread across multiple sites

As a cloud-based service, adding and supporting multiple locations is easy, convenient and economic. Directories, dial-plans and services are all unified, meaning calls between endpoints are free.

Key Features

24/7 helpdesk

Need a little help? Not a problem. Our friendly team will help you quickly to resolve any issues.

Smart automated portals

Efficiently manage your users’ adds. Moves and changes, billing, provisioning, quoting and support tickets.

Auto attendant

Provide menu options to callers for faster first-time contact.

Always-on call recording

On by default, this fully controllable feature means that you automatically record your calls for future reference.

Advanced call reporting

Manage your calls usage and costs more effectively, optimizing utilisation and line flexibility through online and downloadable fully-itemised spreadsheets.

Business continuity

Built on highly resilient and secure network infrastructure.

Ad-hoc conference

Admin portal access

Auto attendant

Call forwarding

Call recording

Call reporting

Call waiting

Caller ID

Calling restrictions

Fraud detection

Group voicemail

Meet-Me conference bridge

Pre-determined call routing

Ringing groups (limited)

Call park and pickup

Softphones

Time of day routing

User portal access

Voicemail

Voicemail to E-mail

Inbound caller name look-up

*2500 minutes UK local and national calls and 1500 mobile minutes per month.

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IT Support

With a complete range of business IT support services, Lynx Networks can provide you with everything you need now, and as your needs change.

Our technical IT staff work closely with our on-site engineers to deliver comprehensive support for organisations of all shapes and sizes. Our team is highly qualified, well-trained and distinguishably professional.

Data Cabling Installations

Lynx has 28 years’ experience in designing and installing industry leading structured data cabling systems for organisations of all shapes and sizes.

Whether you have a copper, fibre or even electrical cabling requirement, our installations will give you confidence that your network’s foundation will serve you for years to come.

Switching & Routing

Lynx Networks has a deep knowledge of HP and Cisco solutions for both Local Area Networks (LANs) and Wide Area Networks (WANs). It has enabled us to undertake a wide range of projects, from simple “flat” architectures to multi-layer designs. Combined with our large in-house cabling and installation team, we are able to take on projects of all sizes.

Cyber Security

Lynx Networks is experienced in providing reliable and proven technology to help prevent network security breaches, protecting your customer’s data and ultimately your business.

The threat from organised cyber-crime is growing exponentially. It is now more critical than ever that your organisation has robust network security architecture that can adapt pro-actively to the ever-changing threat landscape.

Telephony

Lynx Networks has a wealth of experience in delivering telephone and communication systems to organisations of all shapes and sizes. Using our combined knowledge of telephony, systems and data cabling, we are able to design, install and configure complete solutions that can adapt and grow with your organisation.

Servers & Storage

Because Lynx Networks understands every element of your IT infrastructure, we are able to recommend and provide the perfect network storage solution for you are your organisation. As well as this, we are able to provide a comprehensive service that includes cabling, security, installation, configuration and maintenance.

Wireless Network Installations

Our in-house project managers and engineers have a wealth of experience and knowledge in delivering rapid, accessible and secure wireless networking systems for organisations of all shapes and sizes.

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