Career Opportunity – Helpdesk Technician

by | Mar 12, 2018 | News

Are you looking for an IT helpdesk role with a career path to networking engineering?

Lynx Networks provides IT infrastructure for organisations nationwide from our base in Milton Keynes. We specialise in IT support, wireless networks, networking hardware and data cabling as well as many other networking services.

We are currently looking for an IT helpdesk technician to join our support team in Milton Keynes. The successful candidate will be responsible delivering a high quality IT support service to our customers as well as in-house staff. Being an IT infrastructure company, applicants are expected to have knowledge of networking basics to assist our on-site engineering team.

Essential Skills

  • Clear communication skills to provide top quality phone support
  • Very good knowledge of Windows workstations, both 7 and 10
  • Very good knowledge of Microsoft Outlook
  • Good working knowledge of Windows Server 2012
  • Basic knowledge of general IT networking
  • Basic knowledge of Microsoft Exchange

Desired Skills

Knowledge of the following is desirable in applicants:

  • Cisco (CCNA level)
  • Wireless networking
  • Firewalls
  • Office 365
  • Veeam Backup
  • Veritas Backup Exec

Strictly no agencies

Job Location: Milton Keynes

Job Type: Full Time

Please apply by emailing with your CV. You can also contact us if you have any questions about the role.

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IT Support

With a complete range of business IT support services, Lynx Networks can provide you with everything you need now, and as your needs change.

Our technical IT staff work closely with our on-site engineers to deliver comprehensive support for organisations of all shapes and sizes. Our team is highly qualified, well-trained and distinguishably professional.

Data Cabling Installations

Lynx has 28 years’ experience in designing and installing industry leading structured data cabling systems for organisations of all shapes and sizes.

Whether you have a copper, fibre or even electrical cabling requirement, our installations will give you confidence that your network’s foundation will serve you for years to come.

Switching & Routing

Lynx Networks has a deep knowledge of HP and Cisco solutions for both Local Area Networks (LANs) and Wide Area Networks (WANs). It has enabled us to undertake a wide range of projects, from simple “flat” architectures to multi-layer designs. Combined with our large in-house cabling and installation team, we are able to take on projects of all sizes.

Cloud Services

Lynx Flex is our flexible approach to cloud computing. Because we own our own servers, we are able to tailor each service to integrate perfectly in your operations.

Cloud storage, back-up, hosted communications, security and more.

Cyber Security

Lynx Networks is experienced in providing reliable and proven technology to help prevent network security breaches, protecting your customer’s data and ultimately your business.

The threat from organised cyber-crime is growing exponentially. It is now more critical than ever that your organisation has robust network security architecture that can adapt pro-actively to the ever-changing threat landscape.


Lynx Networks has a wealth of experience in delivering telephone and communication systems to organisations of all shapes and sizes. Using our combined knowledge of telephony, systems and data cabling, we are able to design, install and configure complete solutions that can adapt and grow with your organisation.

Servers & Storage

Because Lynx Networks understands every element of your IT infrastructure, we are able to recommend and provide the perfect network storage solution for you are your organisation. As well as this, we are able to provide a comprehensive service that includes cabling, security, installation, configuration and maintenance.

Wireless Network Installations

Our in-house project managers and engineers have a wealth of experience and knowledge in delivering rapid, accessible and secure wireless networking systems for organisations of all shapes and sizes.

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