IT Support & Services

IT support from the experts who understand every element of your IT infrastructure.

With a complete range of business IT support services, Lynx Networks can provide you with everything you need now, and as your needs change.

Our technical IT staff work closely with our on-site engineers to deliver comprehensive support for organisations of all shapes and sizes. Our team is highly qualified, well-trained and distinguishably professional.

We have designed our IT support packages to ensure you will never have to commit to unreasonable contracts, sign complex agreements or pay for services that you do not require.

There is a package for you, and your budget.

IT Support Headset

IT Service Level Agreement

Service Level Agreement


Helpdesk 8am to 6.30pm

Telephone Support

Unlimited Telephone Support

online helpdesk portal

Online Helpdesk Portal

Remote Support

Helpdesk Remote Support

Proactive System Monitoring

Proactive System Monitoring

On-site Support

On-site Support

Scheduled Site Visits

Scheduled Site Visits

OS Update Management

OS Updates Management

Anti Virus Management

Anti-Virus Management

Web Filtering

Web Filtering and Protection

Email Filtering

Email Filtering and Protection

Remote Backup

Remote Backup

Strategic IT Consultations

Strategic IT Consultations

Our April 2018 Stats


Rated their remote support experience as "excellent"


Remote support customers said their problem was solved

Extremely pleased with the service we continue to receive from Lynx Networks. Would highly recommend the business. The staff are always incredible helpful and very professional.

– Vanessa Davis, RP Fighting Blindness

Our Packages



When you choose Lynx Networks as your trusted IT support supplier, you don’t only gain access to our technical support team, you become networked with our entire team of IT infrastructure experts. This means that no matter the size of the issue, Lynx will be able to provide you with the best possible solution. All of our departments work closely with each other to provide all of our customers with comprehensive IT services.

News, Articles & Case Studies

    Privacy Policy

    Privacy Policy Updated

    We have updated our privacy policy to be compliant with GDPR. We are committed to protecting the privacy and security ...
    Lynx GDPR Opt in

    Communications Opt In

    Our existing customers will know that any direct marketing communications from us only occasional. We believe in retaining customers through ...
    Article, IT

    A Buyer’s Guide For Laptops

    Technical jargon, flashy promotions and an overwhelming amount of choice can leave you more confused than informed when browsing the ...
    Case Study
    Cisco Meraki for Walton High

    Meraki Solution for Walton High Campuses

    Aside from incredible standards for performance, coverage and reliability, it is the simplicity of the Cisco Meraki solution that has ...

Did you know we also do …?

Data Cabling Installations

Lynx has 28 years’ experience in designing and installing industry leading structured data cabling systems for organisations of all shapes and sizes.

Whether you have a copper, fibre or even electrical cabling requirement, our installations will give you confidence that your network’s foundation will serve you for years to come.

Switching & Routing

Lynx Networks has a deep knowledge of HP and Cisco solutions for both Local Area Networks (LANs) and Wide Area Networks (WANs). It has enabled us to undertake a wide range of projects, from simple “flat” architectures to multi-layer designs. Combined with our large in-house cabling and installation team, we are able to take on projects of all sizes.

Cloud Services

Lynx Flex is our flexible approach to cloud computing. Because we own our own servers, we are able to tailor each service to integrate perfectly in your operations.

Cloud storage, back-up, hosted communications, security and more.

Cyber Security

Lynx Networks is experienced in providing reliable and proven technology to help prevent network security breaches, protecting your customer’s data and ultimately your business.

The threat from organised cyber-crime is growing exponentially. It is now more critical than ever that your organisation has robust network security architecture that can adapt pro-actively to the ever-changing threat landscape.


Lynx Networks has a wealth of experience in delivering telephone and communication systems to organisations of all shapes and sizes. Using our combined knowledge of telephony, systems and data cabling, we are able to design, install and configure complete solutions that can adapt and grow with your organisation.

Servers & Storage

Because Lynx Networks understands every element of your IT infrastructure, we are able to recommend and provide the perfect network storage solution for you are your organisation. As well as this, we are able to provide a comprehensive service that includes cabling, security, installation, configuration and maintenance.

Wireless Network Installations

Our in-house project managers and engineers have a wealth of experience and knowledge in delivering rapid, accessible and secure wireless networking systems for organisations of all shapes and sizes.

Talk to us

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